At Road Rescue, we understand that getting stuck on the road can be stressful. That’s why we’ve compiled a list of frequently asked questions to help you find the information you need quickly. Whether you’re facing a flat tire, dead battery, or need assistance with a lockout, we’re here to help you every step of the way.
If you don’t find your answer below, feel free to reach out to us directly. Our friendly team is ready to assist you with any questions you may have.
How quickly can you reach me?
Our average response time is between 20–30 minutes, depending on your location and the service you require.
What types of vehicles do you assist?
We provide roadside assistance for sedans, SUVs, motorcycles, and light-duty trucks.
Do you charge for service if you can’t fix my vehicle?
No, if we’re unable to resolve the issue, you’ll only be charged for the service call or the time spent attempting to assist.
Do you offer towing services?
Currently, we are not offering towing services but plan to add this to our list of services soon.
What if I don’t have cash on me?
We accept various forms of payment, including credit/debit cards, mobile apps, and digital wallets like Apple Pay and Google Pay.
Do you provide tire repair services?
Yes, we offer tire changes, repairs, and replacements to get you back on the road safely.
What should I do if my battery keeps dying?
We recommend scheduling a free battery test to ensure your battery is in good condition. If needed, we can replace it on-site.
Can I schedule an appointment for mechanical services?
Yes, we provide light mechanical services such as oil changes, brake repairs, and headlight/tailight replacements by appointment only.
Is there a service area limit for your assistance?
We currently serve the DMV area, including Maryland, Washington, DC, and Virginia. Check our service coverage map for details.
Do you offer emergency services outside of normal hours?
Yes, we are available 24/7 to assist with emergency roadside needs, including jumpstarts, tire changes, fuel delivery, and lockouts.